No text in Yahoo mail, failed logins on Ipswitch mail

[RandyCorona]

Working on a PC used by an ex-employee of the company.
Started on IE6 and now I have IE7 installed.

When I logon to Yahoo mail, it looks OK.
When I cleck to open a message, it is totally blank. No text. No images.
Nothing where the text should be.

If I click a button like "Empty SPAM Folder" nothing happens.
If I click to Compose a Message, nothing happens?
Sounds like a script problem maybe???

Although Flash is installed, it won't display Flash items. I have updated Flash
and the plug-in is enabled.

If I use a web mail program (Ipswitch), I get a failed logon each time.

Everything works fine in Firefox.

Running XP with all updates. (not Pro)
Using Admin account with full access.

What to do next????????????

[PA Bear [MS MVP]]

Post by RandyCorona
Working on a PC used by an ex-employee of the company.

Format & reinstall Windows.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Post by RandyCorona
Working on a PC used by an ex-employee of the company.
Started on IE6 and now I have IE7 installed.
When I logon to Yahoo mail, it looks OK.
When I cleck to open a message, it is totally blank. No text. No images.
Nothing where the text should be.
If I click a button like "Empty SPAM Folder" nothing happens.
If I click to Compose a Message, nothing happens?
Sounds like a script problem maybe???
Although Flash is installed, it won't display Flash items. I have updated
Flash and the plug-in is enabled.
If I use a web mail program (Ipswitch), I get a failed logon each time.
Everything works fine in Firefox.
Running XP with all updates. (not Pro)
Using Admin account with full access.
What to do next????????????

[EdinPinellas]

Post by PA Bear [MS MVP]
Format & reinstall Windows.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

What moronic advice.
MVP? No way Jose'

Check for policies and other restrictions

[PA Bear [MS MVP]]

On Sun, 15 Jun 2008 15:47:44 -0400, "PA Bear [MS MVP]"

Post by PA Bear [MS MVP]
Format & reinstall Windows.
--

What moronic advice.
MVP? No way Jose'
Check for policies and other restrictions

You didn't quote the most pertinent part of my post, which I in turn quoted
from the original post and which was why I posted what I did: "Working on a
PC used by an ex-employee of the company."

PS: The ex-employee had been "using Admin account with full access."

The only /safe/ thing to do here, even if it wasn't a disgruntled
ex-exployee, would be to format & reinstall (assuming a known-good image
isn't available).

[SteveDTRMCSE]

Very common. JavaScript not running
No error messages presented
Usually your "friendly" security or spyware prevention programs.

See http://support.microsoft.com/kb/831430

Method 1: Reregister Jscript.dll
1. Click Start, and then click Run.
2. In the Open box, type regsvr32 jscript.dll, and then click OK.
3. Click OK.

If the file does not register as expected, or if you receive an error message,
the system file may be missing or damaged. To extract the missing file in
Windows XP, follow these steps:
1. Click Start, and then click Run.
2. In the Open box, type msconfig, and then click OK.
3. Click Expand File.
4. In the File to restore box, type the name of the file that you want to
restore.
5. In the Restore from box, type the path of the Windows XP .cab file where you
want to restore the file, or click Browse From to locate the Windows XP .cab
file.

Note The Windows XP .cab files are stored in the I386 folder on the Windows XP
CD.
6. In the Save file in box, type the path where you want to extract the new
file, or click Browse To to locate the folder that you want.
7. Click Expand.
8. In the System Configuration Utility dialog box, click OK. If you are prompted
to restart the computer, click Restart.

Post by RandyCorona
Working on a PC used by an ex-employee of the company.
Started on IE6 and now I have IE7 installed.
When I logon to Yahoo mail, it looks OK.
When I cleck to open a message, it is totally blank. No text. No images.
Nothing where the text should be.
If I click a button like "Empty SPAM Folder" nothing happens.
If I click to Compose a Message, nothing happens?
Sounds like a script problem maybe???
Although Flash is installed, it won't display Flash items. I have updated Flash
and the plug-in is enabled.
If I use a web mail program (Ipswitch), I get a failed logon each time.
Everything works fine in Firefox.
Running XP with all updates. (not Pro)
Using Admin account with full access.
What to do next????????????

[RandyCorona]

Perfect solution! Worked great!
There seemed to be a lack of info when I researched the problem.

Thanks!

Post by SteveDTRMCSE
Very common. JavaScript not running
No error messages presented
Usually your "friendly" security or spyware prevention programs.
See http://support.microsoft.com/kb/831430
Method 1: Reregister Jscript.dll
1. Click Start, and then click Run.
2. In the Open box, type regsvr32 jscript.dll, and then click OK.
3. Click OK.
If the file does not register as expected, or if you receive an error message,
the system file may be missing or damaged. To extract the missing file in
1. Click Start, and then click Run.
2. In the Open box, type msconfig, and then click OK.
3. Click Expand File.
4. In the File to restore box, type the name of the file that you want to
restore.
5. In the Restore from box, type the path of the Windows XP .cab file where you
want to restore the file, or click Browse From to locate the Windows XP .cab
file.
Note The Windows XP .cab files are stored in the I386 folder on the Windows XP
CD.
6. In the Save file in box, type the path where you want to extract the new
file, or click Browse To to locate the folder that you want.
7. Click Expand.
8. In the System Configuration Utility dialog box, click OK. If you are prompted
to restart the computer, click Restart.

Post by RandyCorona
Working on a PC used by an ex-employee of the company.
Started on IE6 and now I have IE7 installed.
When I logon to Yahoo mail, it looks OK.
When I cleck to open a message, it is totally blank. No text. No images.
Nothing where the text should be.
If I click a button like "Empty SPAM Folder" nothing happens.
If I click to Compose a Message, nothing happens?
Sounds like a script problem maybe???
Although Flash is installed, it won't display Flash items. I have updated Flash
and the plug-in is enabled.
If I use a web mail program (Ipswitch), I get a failed logon each time.
Everything works fine in Firefox.
Running XP with all updates. (not Pro)
Using Admin account with full access.
What to do next????????????