Error message

Discussion:

Error message

(too old to reply)

Jim 2009

2009-07-26 21:16:01 UTC

Hi all: When I start my computer and go to the Icon page I get this error
message:

Windows Internet Explorer

Cannot find 'file///'
Make sure the path or internet address is correct.

I have to close this error message before I can use the programs. How can I
fix this?

--
Jim 2009

PA Bear [MS MVP]

2009-07-26 23:14:02 UTC

Permalink

Please state your IE version and full Windows version (e.g., WinXP SP3;
Vista x64 SP2) when posting to this newsgroup.

What's "the Icon page"?

Post by Jim 2009
Hi all: When I start my computer and go to the Icon page I get this error
Windows Internet Explorer
Cannot find 'file///'
Make sure the path or internet address is correct.
I have to close this error message before I can use the programs. How can I
fix this?

Jim 2009

2009-07-28 02:47:01 UTC

Permalink

Hi: I have WindowsXP Service pack 3. Icon page is the desktop. Thanks for
the information on posting. This is my first post. Jim2009
--
Jim 2009

Post by PA Bear [MS MVP]
Please state your IE version and full Windows version (e.g., WinXP SP3;
Vista x64 SP2) when posting to this newsgroup.
What's "the Icon page"?

PA Bear [MS MVP]

2009-07-28 03:55:13 UTC

Permalink

Does this happen without clicking on the Internet Explorer (IE) icon?

Did you recently install IE8?

The above notwithstanding, there is a very good chance that you are seeing
the effects of a hijackware infection!
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

Post by Jim 2009
Hi: I have WindowsXP Service pack 3. Icon page is the desktop. Thanks for
the information on posting. This is my first post.

Post by PA Bear [MS MVP]
Please state your IE version and full Windows version (e.g., WinXP SP3;
Vista x64 SP2) when posting to this newsgroup.
What's "the Icon page"?

Jim 2009

2009-07-29 15:00:02 UTC

Permalink

Hi: Yes, it happens without clicking on Internet Explorer.
I have not installed Internet Explorer 8. I am still using Iternet Explorer
7.

Jim2009
--
Jim 2009

Post by PA Bear [MS MVP]
Does this happen without clicking on the Internet Explorer (IE) icon?
Did you recently install IE8?
The above notwithstanding, there is a very good chance that you are seeing
the effects of a hijackware infection!
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

Post by Jim 2009
Hi: I have WindowsXP Service pack 3. Icon page is the desktop. Thanks for
the information on posting. This is my first post.

Post by PA Bear [MS MVP]
Please state your IE version and full Windows version (e.g., WinXP SP3;
Vista x64 SP2) when posting to this newsgroup.
What's "the Icon page"?

PA Bear [MS MVP]

2009-07-29 17:32:13 UTC

Permalink

There is a very good chance that you are seeing the effects of a hijackware
infection!

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection' scan
(only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware

**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums as well.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

Post by Jim 2009
Hi: Yes, it happens without clicking on Internet Explorer.
I have not installed Internet Explorer 8. I am still using Iternet Explorer
7.

Post by Jim 2009
Hi: I have WindowsXP Service pack 3. Icon page is the desktop. Thanks for
the information on posting. This is my first post.

Post by PA Bear [MS MVP]
Please state your IE version and full Windows version (e.g., WinXP SP3;
Vista x64 SP2) when posting to this newsgroup.
What's "the Icon page"?

Jim 2009

2009-07-29 23:06:01 UTC

Permalink

Hi PA Bear: Thank you for your advice and interest. I think that it is time
for me to take my computer to a local IT pro and have him look into the
problem. This is getting past my knowledge level with computers. Jim 2009
--
Jim 2009

Post by PA Bear [MS MVP]
There is a very good chance that you are seeing the effects of a hijackware
infection!
NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!
http://www.microsoft.com/security/malwareremove/default.mspx
NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.
2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection' scan
http://onecare.live.com/site/en-us/center/howsafe.htm
3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.
Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums as well.**
If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

Post by Jim 2009
Hi: Yes, it happens without clicking on Internet Explorer.
I have not installed Internet Explorer 8. I am still using Iternet Explorer
7.

Post by Jim 2009
Hi: I have WindowsXP Service pack 3. Icon page is the desktop. Thanks for
the information on posting. This is my first post.

Post by PA Bear [MS MVP]
Please state your IE version and full Windows version (e.g., WinXP SP3;
Vista x64 SP2) when posting to this newsgroup.
What's "the Icon page"?

PA Bear [MS MVP]

2009-07-29 23:44:09 UTC

Permalink

YW & thanks for your feedback. Good luck.

Post by Jim 2009
Hi PA Bear: Thank you for your advice and interest. I think that it is
time for me to take my computer to a local IT pro and have him look into
the
problem. This is getting past my knowledge level with computers. Jim 2009

Post by Jim 2009
Hi: Yes, it happens without clicking on Internet Explorer.
I have not installed Internet Explorer 8. I am still using Iternet Explorer
7.

Post by Jim 2009
Hi: I have WindowsXP Service pack 3. Icon page is the desktop.
Thanks
for
the information on posting. This is my first post.

Post by PA Bear [MS MVP]
Please state your IE version and full Windows version (e.g., WinXP SP3;
Vista x64 SP2) when posting to this newsgroup.
What's "the Icon page"?

cobra

2009-12-07 00:08:01 UTC

Permalink

hi!
i have a similar problem with this error message:
windows internet explorer
cannot find
"http:// and sights written "
make sure the path or internet address is correct.

it shows every time when i open internet explorer and try to search.and it
keeps opening another window with this message and another... and when i
press "OK" or "X" it opens another internet explorer homepage.
please help me to safe this annoying problem

thanks

rob^_^

2009-12-09 03:57:32 UTC

Permalink

Hi,

Sounds like your homepage setting.

Start>Control Panel>Internet Options - General tab, Homepage.

Regards.

Post by cobra
hi!
windows internet explorer
cannot find
"http:// and sights written "
make sure the path or internet address is correct.
it shows every time when i open internet explorer and try to search.and it
keeps opening another window with this message and another... and when i
press "OK" or "X" it opens another internet explorer homepage.
please help me to safe this annoying problem
thanks