Discussion:
IE Menu Links to OE
(too old to reply)
Jim
2008-08-24 23:22:07 UTC
Permalink
The drop down menu in IE menubar Tools>Mail and News> new message; send a
link; send a page are not working. It is thought to be (q or kb)823353. This
KB is no longer offered in the WU catalog. Should I remove it?
PA Bear [MS MVP]
2008-08-24 23:26:51 UTC
Permalink
1. http://www.oehelp.com/oedef.aspx; then...

2a. http://www.oehelp.com/oelnk.aspx

2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program Access and
Defaults > Email > ...

If still no joy, see:

SendTo and E-mail Links Do Not Work Using Outlook Express as Default
http://support.microsoft.com/?kbid=306098

Microsoft Outlook updates change the default mail handler to Microsoft
Outlook
http://www.oehelp.com/OETips.aspx#13
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by Jim
The drop down menu in IE menubar Tools>Mail and News> new message; send a
link; send a page are not working. It is thought to be (q or kb)823353. This
KB is no longer offered in the WU catalog. Should I remove it?
Jim
2008-08-25 00:08:02 UTC
Permalink
I am using win98se with IEv.6 and OEv.6. So far so good upto 2b. What do I
do for that OS?
Post by PA Bear [MS MVP]
1. http://www.oehelp.com/oedef.aspx; then...
2a. http://www.oehelp.com/oelnk.aspx
2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program Access and
Defaults > Email > ...
SendTo and E-mail Links Do Not Work Using Outlook Express as Default
http://support.microsoft.com/?kbid=306098
Microsoft Outlook updates change the default mail handler to Microsoft
Outlook
http://www.oehelp.com/OETips.aspx#13
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by Jim
The drop down menu in IE menubar Tools>Mail and News> new message; send a
link; send a page are not working. It is thought to be (q or kb)823353. This
KB is no longer offered in the WU catalog. Should I remove it?
Jim
2008-08-25 00:37:50 UTC
Permalink
I would like to add that I went thru all your suggestions and checked the
registry also, and everything is set correctly. I did not have any questions
about the ole article. Still no luck.
Post by Jim
I am using win98se with IEv.6 and OEv.6. So far so good upto 2b. What do I
do for that OS?
Post by PA Bear [MS MVP]
1. http://www.oehelp.com/oedef.aspx; then...
2a. http://www.oehelp.com/oelnk.aspx
2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program Access and
Defaults > Email > ...
SendTo and E-mail Links Do Not Work Using Outlook Express as Default
http://support.microsoft.com/?kbid=306098
Microsoft Outlook updates change the default mail handler to Microsoft
Outlook
http://www.oehelp.com/OETips.aspx#13
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by Jim
The drop down menu in IE menubar Tools>Mail and News> new message;
send
Post by Jim
a
Post by PA Bear [MS MVP]
Post by Jim
link; send a page are not working. It is thought to be (q or
kb)823353.
Post by Jim
Post by PA Bear [MS MVP]
Post by Jim
This
KB is no longer offered in the WU catalog. Should I remove it?
PA Bear [MS MVP]
2008-08-25 06:01:04 UTC
Permalink
OE Tools | Options | General | Default Messaging Programs | This application
is the default Mail/New handler | Make Default (select).

Is MS Outlook also installed, Jim?
--
~PA Bear
Post by Jim
I am using win98se with IEv.6 and OEv.6. So far so good upto 2b. What do I
do for that OS?
Post by PA Bear [MS MVP]
1. http://www.oehelp.com/oedef.aspx; then...
2a. http://www.oehelp.com/oelnk.aspx
2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program Access and
Defaults > Email > ...
SendTo and E-mail Links Do Not Work Using Outlook Express as Default
http://support.microsoft.com/?kbid=306098
Microsoft Outlook updates change the default mail handler to Microsoft
Outlook
http://www.oehelp.com/OETips.aspx#13
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by Jim
The drop down menu in IE menubar Tools>Mail and News> new message; send a
link; send a page are not working. It is thought to be (q or kb)823353. This
KB is no longer offered in the WU catalog. Should I remove it?
Jim
2008-08-25 18:56:24 UTC
Permalink
Ok, I check this and it is set as the default. I do not have Outlook only
OEv.6.

An interesting side note. I have had FF2.x and TBx as default in the past
and also had inter changed them, that is I had FF and TB running and no
problems. This problem has been around for awhile like 2004 or 5. I just
tried to live with it. Also, I found in the registry under current user that
TB was the default client on my username. Could this be the problem? I know
that the article states local machine, but it might be a registry problem
like that. HKEY_CURRENT_USER\Software\Clients\Mail
Post by PA Bear [MS MVP]
OE Tools | Options | General | Default Messaging Programs | This application
is the default Mail/New handler | Make Default (select).
Is MS Outlook also installed, Jim?
--
~PA Bear
Post by Jim
I am using win98se with IEv.6 and OEv.6. So far so good upto 2b. What do I
do for that OS?
Post by PA Bear [MS MVP]
1. http://www.oehelp.com/oedef.aspx; then...
2a. http://www.oehelp.com/oelnk.aspx
2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program Access and
Defaults > Email > ...
SendTo and E-mail Links Do Not Work Using Outlook Express as Default
http://support.microsoft.com/?kbid=306098
Microsoft Outlook updates change the default mail handler to Microsoft
Outlook
http://www.oehelp.com/OETips.aspx#13
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by Jim
The drop down menu in IE menubar Tools>Mail and News> new message;
send
Post by PA Bear [MS MVP]
Post by Jim
Post by PA Bear [MS MVP]
Post by Jim
a
link; send a page are not working. It is thought to be (q or
kb)823353.
Post by PA Bear [MS MVP]
Post by Jim
Post by PA Bear [MS MVP]
Post by Jim
This
KB is no longer offered in the WU catalog. Should I remove it?
Jim
2008-08-25 19:05:08 UTC
Permalink
Whoops! I meant I had FF and OE running and visa versa also.
Not [that is I had FF and TB running]
Post by Jim
Ok, I check this and it is set as the default. I do not have Outlook only
OEv.6.
An interesting side note. I have had FF2.x and TBx as default in the past
and also had inter changed them, that is I had FF and TB running and no
problems. This problem has been around for awhile like 2004 or 5. I just
tried to live with it. Also, I found in the registry under current user that
TB was the default client on my username. Could this be the problem? I know
that the article states local machine, but it might be a registry problem
like that. HKEY_CURRENT_USER\Software\Clients\Mail
Post by PA Bear [MS MVP]
OE Tools | Options | General | Default Messaging Programs | This
application
Post by PA Bear [MS MVP]
is the default Mail/New handler | Make Default (select).
Is MS Outlook also installed, Jim?
--
~PA Bear
Post by Jim
I am using win98se with IEv.6 and OEv.6. So far so good upto 2b. What
do
Post by Jim
I
Post by PA Bear [MS MVP]
Post by Jim
do for that OS?
Post by PA Bear [MS MVP]
1. http://www.oehelp.com/oedef.aspx; then...
2a. http://www.oehelp.com/oelnk.aspx
2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program
Access
Post by Jim
Post by PA Bear [MS MVP]
Post by Jim
Post by PA Bear [MS MVP]
and
Defaults > Email > ...
SendTo and E-mail Links Do Not Work Using Outlook Express as Default
http://support.microsoft.com/?kbid=306098
Microsoft Outlook updates change the default mail handler to Microsoft
Outlook
http://www.oehelp.com/OETips.aspx#13
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by Jim
The drop down menu in IE menubar Tools>Mail and News> new message;
send
Post by PA Bear [MS MVP]
Post by Jim
Post by PA Bear [MS MVP]
Post by Jim
a
link; send a page are not working. It is thought to be (q or
kb)823353.
Post by PA Bear [MS MVP]
Post by Jim
Post by PA Bear [MS MVP]
Post by Jim
This
KB is no longer offered in the WU catalog. Should I remove it?
Jim
2008-08-25 19:18:00 UTC
Permalink
Also, HKEY_USERS\jdj\Software\Clients\Mail is set with TB as the default. So
those two keys are set with TB as default mail client. And HKEY_CURRENT USER
same location. But the HKEY_LOCAL_MACHINE\Software\Clients\Mail is set with
OE as the default. Sorry for the messed up post here.
Post by Jim
Whoops! I meant I had FF and OE running and visa versa also.
Not [that is I had FF and TB running]
Post by Jim
Ok, I check this and it is set as the default. I do not have Outlook only
OEv.6.
An interesting side note. I have had FF2.x and TBx as default in the past
and also had inter changed them, that is I had FF and TB running and no
problems. This problem has been around for awhile like 2004 or 5. I just
tried to live with it. Also, I found in the registry under current user
that
Post by Jim
TB was the default client on my username. Could this be the problem? I
know
Post by Jim
that the article states local machine, but it might be a registry problem
like that. HKEY_CURRENT_USER\Software\Clients\Mail
Post by PA Bear [MS MVP]
OE Tools | Options | General | Default Messaging Programs | This
application
Post by PA Bear [MS MVP]
is the default Mail/New handler | Make Default (select).
Is MS Outlook also installed, Jim?
--
~PA Bear
Post by Jim
I am using win98se with IEv.6 and OEv.6. So far so good upto 2b. What
do
Post by Jim
I
Post by PA Bear [MS MVP]
Post by Jim
do for that OS?
Post by PA Bear [MS MVP]
1. http://www.oehelp.com/oedef.aspx; then...
2a. http://www.oehelp.com/oelnk.aspx
2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program
Access
Post by Jim
Post by PA Bear [MS MVP]
Post by Jim
Post by PA Bear [MS MVP]
and
Defaults > Email > ...
SendTo and E-mail Links Do Not Work Using Outlook Express as Default
http://support.microsoft.com/?kbid=306098
Microsoft Outlook updates change the default mail handler to
Microsoft
Post by Jim
Post by PA Bear [MS MVP]
Post by Jim
Post by PA Bear [MS MVP]
Outlook
http://www.oehelp.com/OETips.aspx#13
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by Jim
The drop down menu in IE menubar Tools>Mail and News> new message;
send
Post by PA Bear [MS MVP]
Post by Jim
Post by PA Bear [MS MVP]
Post by Jim
a
link; send a page are not working. It is thought to be (q or
kb)823353.
Post by PA Bear [MS MVP]
Post by Jim
Post by PA Bear [MS MVP]
Post by Jim
This
KB is no longer offered in the WU catalog. Should I remove it?
PA Bear [MS MVP]
2008-08-25 20:24:19 UTC
Permalink
Is TBird still installed? Was it ever installed?
Post by Jim
Also, HKEY_USERS\jdj\Software\Clients\Mail is set with TB as the default. So
those two keys are set with TB as default mail client. And HKEY_CURRENT USER
same location. But the HKEY_LOCAL_MACHINE\Software\Clients\Mail is set with
OE as the default. Sorry for the messed up post here.
Post by Jim
Whoops! I meant I had FF and OE running and visa versa also.
Not [that is I had FF and TB running]
Post by Jim
Ok, I check this and it is set as the default. I do not have Outlook only
OEv.6.
An interesting side note. I have had FF2.x and TBx as default in the past
and also had inter changed them, that is I had FF and TB running and no
problems. This problem has been around for awhile like 2004 or 5. I just
tried to live with it. Also, I found in the registry under current user
that TB was the default client on my username. Could this be the
problem?
I know that the article states local machine, but it might be a registry
problem like that. HKEY_CURRENT_USER\Software\Clients\Mail
Post by PA Bear [MS MVP]
OE Tools | Options | General | Default Messaging Programs | This
application is the default Mail/New handler | Make Default (select).
Is MS Outlook also installed, Jim?
--
~PA Bear
Post by Jim
I am using win98se with IEv.6 and OEv.6. So far so good upto 2b.
What
Post by Jim
do
Post by Jim
I
Post by PA Bear [MS MVP]
Post by Jim
do for that OS?
Post by PA Bear [MS MVP]
1. http://www.oehelp.com/oedef.aspx; then...
2a. http://www.oehelp.com/oelnk.aspx
2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program
Access
and
Defaults > Email > ...
SendTo and E-mail Links Do Not Work Using Outlook Express as Default
http://support.microsoft.com/?kbid=306098
Microsoft Outlook updates change the default mail handler to Microsoft
Outlook
http://www.oehelp.com/OETips.aspx#13
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by Jim
The drop down menu in IE menubar Tools>Mail and News> new message; send a
link; send a page are not working. It is thought to be (q or kb)823353. This
KB is no longer offered in the WU catalog. Should I remove it?
Jim
2008-08-25 21:19:36 UTC
Permalink
Yes, on occasion I do use these programs FF and TB. I believe this problem
started before that installation.

I never had a problem interchanging these vendors. The link problem has been
around for sometime now. I have done Gary's [clean boot] process. I have
repaired\reinstalled IEv.6. I have checked most of these registry items
manually, that is visually without altering anything in the registry and
that would be the only "questionable points" I have found so far, there may
be others I don't know of.
Post by PA Bear [MS MVP]
Is TBird still installed? Was it ever installed?
Post by Jim
Also, HKEY_USERS\jdj\Software\Clients\Mail is set with TB as the
default.
Post by PA Bear [MS MVP]
Post by Jim
So
those two keys are set with TB as default mail client. And HKEY_CURRENT USER
same location. But the HKEY_LOCAL_MACHINE\Software\Clients\Mail is set with
OE as the default. Sorry for the messed up post here.
Post by Jim
Whoops! I meant I had FF and OE running and visa versa also.
Not [that is I had FF and TB running]
Post by Jim
Ok, I check this and it is set as the default. I do not have Outlook only
OEv.6.
An interesting side note. I have had FF2.x and TBx as default in the past
and also had inter changed them, that is I had FF and TB running and no
problems. This problem has been around for awhile like 2004 or 5. I just
tried to live with it. Also, I found in the registry under current user
that TB was the default client on my username. Could this be the
problem?
I know that the article states local machine, but it might be a registry
problem like that. HKEY_CURRENT_USER\Software\Clients\Mail
Post by PA Bear [MS MVP]
OE Tools | Options | General | Default Messaging Programs | This
application is the default Mail/New handler | Make Default (select).
Is MS Outlook also installed, Jim?
--
~PA Bear
Post by Jim
I am using win98se with IEv.6 and OEv.6. So far so good upto 2b.
What
Post by Jim
do
Post by Jim
I
Post by PA Bear [MS MVP]
Post by Jim
do for that OS?
Post by PA Bear [MS MVP]
1. http://www.oehelp.com/oedef.aspx; then...
2a. http://www.oehelp.com/oelnk.aspx
2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program
Access
and
Defaults > Email > ...
SendTo and E-mail Links Do Not Work Using Outlook Express as Default
http://support.microsoft.com/?kbid=306098
Microsoft Outlook updates change the default mail handler to Microsoft
Outlook
http://www.oehelp.com/OETips.aspx#13
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by Jim
The drop down menu in IE menubar Tools>Mail and News> new message; send a
link; send a page are not working. It is thought to be (q or
kb)823353. This
KB is no longer offered in the WU catalog. Should I remove it?
PA Bear [MS MVP]
2008-08-25 21:26:53 UTC
Permalink
I'd uninstall TBird and reassert OE as the default again. Should you wish
to reinstall TBird, choose to do a Custom install and do NOT accept the
prompt for TBird to become the default Mail Client.
Post by Jim
Yes, on occasion I do use these programs FF and TB. I believe this problem
started before that installation.
I never had a problem interchanging these vendors. The link problem has been
around for sometime now. I have done Gary's [clean boot] process. I have
repaired\reinstalled IEv.6. I have checked most of these registry items
manually, that is visually without altering anything in the registry and
that would be the only "questionable points" I have found so far, there may
be others I don't know of.
Post by PA Bear [MS MVP]
Is TBird still installed? Was it ever installed?
Post by Jim
Also, HKEY_USERS\jdj\Software\Clients\Mail is set with TB as the
default.
So
those two keys are set with TB as default mail client. And HKEY_CURRENT USER
same location. But the HKEY_LOCAL_MACHINE\Software\Clients\Mail is set with
OE as the default. Sorry for the messed up post here.
Post by Jim
Whoops! I meant I had FF and OE running and visa versa also.
Not [that is I had FF and TB running]
Post by Jim
Ok, I check this and it is set as the default. I do not have Outlook only
OEv.6.
An interesting side note. I have had FF2.x and TBx as default in the past
and also had inter changed them, that is I had FF and TB running and no
problems. This problem has been around for awhile like 2004 or 5. I just
tried to live with it. Also, I found in the registry under current user
that TB was the default client on my username. Could this be the
problem?
I know that the article states local machine, but it might be a registry
problem like that. HKEY_CURRENT_USER\Software\Clients\Mail
Post by PA Bear [MS MVP]
OE Tools | Options | General | Default Messaging Programs | This
application is the default Mail/New handler | Make Default (select).
Is MS Outlook also installed, Jim?
--
~PA Bear
Post by Jim
I am using win98se with IEv.6 and OEv.6. So far so good upto 2b.
What
Post by Jim
do
Post by Jim
I
Post by PA Bear [MS MVP]
Post by Jim
do for that OS?
Post by PA Bear [MS MVP]
1. http://www.oehelp.com/oedef.aspx; then...
2a. http://www.oehelp.com/oelnk.aspx
2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program
Access
and
Defaults > Email > ...
SendTo and E-mail Links Do Not Work Using Outlook Express as Default
http://support.microsoft.com/?kbid=306098
Microsoft Outlook updates change the default mail handler to Microsoft
Outlook
http://www.oehelp.com/OETips.aspx#13
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by Jim
The drop down menu in IE menubar Tools>Mail and News> new message; send a
link; send a page are not working. It is thought to be (q or
kb)823353. This
KB is no longer offered in the WU catalog. Should I remove it?
Jim
2008-08-25 22:43:01 UTC
Permalink
I can try that approach. I still think it came with q823353 and q837009.
Another thought was NYTimes was an early blocker of sending links and
webpages from remote machines. Has anyone seen or experienced a problem like
this from those types of websites that persists? However, like I said
earlier, I do cleanboot fairly often at least monthly sometimes weekly.
Post by PA Bear [MS MVP]
I'd uninstall TBird and reassert OE as the default again. Should you wish
to reinstall TBird, choose to do a Custom install and do NOT accept the
prompt for TBird to become the default Mail Client.
Post by Jim
Yes, on occasion I do use these programs FF and TB. I believe this problem
started before that installation.
I never had a problem interchanging these vendors. The link problem has been
around for sometime now. I have done Gary's [clean boot] process. I have
repaired\reinstalled IEv.6. I have checked most of these registry items
manually, that is visually without altering anything in the registry and
that would be the only "questionable points" I have found so far, there may
be others I don't know of.
Post by PA Bear [MS MVP]
Is TBird still installed? Was it ever installed?
Post by Jim
Also, HKEY_USERS\jdj\Software\Clients\Mail is set with TB as the
default.
So
those two keys are set with TB as default mail client. And
HKEY_CURRENT
Post by PA Bear [MS MVP]
Post by Jim
Post by PA Bear [MS MVP]
Post by Jim
USER
same location. But the HKEY_LOCAL_MACHINE\Software\Clients\Mail is set with
OE as the default. Sorry for the messed up post here.
Post by Jim
Whoops! I meant I had FF and OE running and visa versa also.
Not [that is I had FF and TB running]
Post by Jim
Ok, I check this and it is set as the default. I do not have Outlook only
OEv.6.
An interesting side note. I have had FF2.x and TBx as default in the past
and also had inter changed them, that is I had FF and TB running and no
problems. This problem has been around for awhile like 2004 or 5. I just
tried to live with it. Also, I found in the registry under current user
that TB was the default client on my username. Could this be the
problem?
I know that the article states local machine, but it might be a registry
problem like that. HKEY_CURRENT_USER\Software\Clients\Mail
Post by PA Bear [MS MVP]
OE Tools | Options | General | Default Messaging Programs | This
application is the default Mail/New handler | Make Default (select).
Is MS Outlook also installed, Jim?
--
~PA Bear
Post by Jim
I am using win98se with IEv.6 and OEv.6. So far so good upto 2b.
What
Post by Jim
do
Post by Jim
I
Post by PA Bear [MS MVP]
Post by Jim
do for that OS?
Post by PA Bear [MS MVP]
1. http://www.oehelp.com/oedef.aspx; then...
2a. http://www.oehelp.com/oelnk.aspx
2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program
Access
and
Defaults > Email > ...
SendTo and E-mail Links Do Not Work Using Outlook Express as Default
http://support.microsoft.com/?kbid=306098
Microsoft Outlook updates change the default mail handler to Microsoft
Outlook
http://www.oehelp.com/OETips.aspx#13
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by Jim
The drop down menu in IE menubar Tools>Mail and News> new message;
send a
link; send a page are not working. It is thought to be (q or
kb)823353. This
KB is no longer offered in the WU catalog. Should I remove it?
Loading...