Thanks for getting back to me ..... hard to believe that a hijack program
last fall when I contracted a trojan-horse virus.
Nevertheless ... will try as you suggest ... I am proud and a little capable
and have no fear of editing or otherwise working with the registry ... AND I
worst that could happen ... having to reload the op sys and all the apps?
Been there, done that, a year ago after the second HDD crash in as many years.
edited rather than trying registry cleaners et al.
Post by PA Bear [MS MVP]Other than the behavior being caused by hijackware, it would appear that
you're still seeing the behavior due to presence of the Google apps and/or
the fact that your anti-virus application was running in the background when
IE6 was first installed.
IN RE the latter: Other than a format & reinstall of Windows, this is one of
the very, very few times when I might recommend using a "Registry cleaner"
(e.g., the Registry Integrity option of http://www.ccleaner.com/).
NB: Make absolutely certain that you create a back-up of any changes being
made, "just in case."
Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315
Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.
Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware
When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by Larry S.Hi Bear,
Sorry for the delay, was called away on family business. Have uninstalled,
reinstalled in your suggested order as well as various alternatives ... and
done several back flips .. all to no avail. Problem persists! Current
state .. IE6-SP1 installed, no Google apps installed, anti-virus active.
Are we there yet?
It would seem to me that the offending "value" is stored somewhere and saved
with the settings at shut down and reloaded at startup .. can't that
location be addressed and maunally edited to reflect the right file name?
Post by PA Bear [MS MVP]Try reinstalling both Google apps, then uninstalling IE6 [ignore any
"such-and-such may not work if..." warnings). Assuming the behavior does
not persist, try uninstalling the Google apps and then reinstalling IE6.
Again, remember to disable your anti-virus application (and any
anti-spyware applications you may not have told me about) before
uninstalling and reinstalling IE6, Larry.
Post by Larry S.The Google apps were uninstalled BEFORE IE6 was uninstalled .. sorry if I'm
complicating the process .. you didn't tell me NOT to reinstall IE6
Larry
Post by PA Bear [MS MVP]I didn't ask you to reinstall IE6 yet, Larry. Nevertheless...
Did you uninstall the Google applications before or after you uninstalled
IE6?
Post by Larry S.Hi Bear ..
Confirming W2K Pro 5.0.2195 SP4 Build 2195 / Google tool bar WAS installed
as WAS Google desktop / Now neither are installed / followed your
suggestion-request in that the anti-virus software was disabled and IE6
removed ... problem remains i.e. when attempting to open .jpg files I
receive an error message telling me that the system is looking on C:\ for
iexplorer.exT ... IE6-SP1 reinstalled with no change in the above.
Thanks again for your continued interest and assistance.
Regards,
Larry Shepard
Post by PA Bear [MS MVP]PS: Please tell me if Google Toolbar is installed.
Post by Larry S.Hi Bear,
Yes! W2K,SP4 was running when the upgrade was attempted & when the current
version was installed. Will follow your suggestion tomorrow and report
results.
Regards,
Post by PA Bear [MS MVP]I am assuming you were running Win2K SP4 when you installed IE6.
One step at a time: If you disable your anti-virus application (CAREFUL!)
and uninstall IE6 via Add/Remove Programs (which should automatically
return the machine to IE5.x), does the behavior persist?
Post by Larry S.Hi PA Bear,
Ok, I'll do my best .. op sys is Win2KPro, SP4 / Anti-virus is "Shield
Deluxe 2008" from PCSecurity Shield / Access to the internet via
AOL
(with
the Google Toolbar installed, no interest in Yahoo TB) or via
Iexplorer
to
MSN.COM / No third party firewall / All software was operating
correctly
(subjective evaluation) before the attempt to update IE6.
IE6 update intitated (I believe, by the automatic update service
i.e.
a
notice of an available update showed up in the systray) .. the
installation
did not complete on the first or subsequent attempts and it was at that
point that I noticed the referenced problem. The then installed
version
of
IE6 was removed using the facilities within the control panel.
Ultimately
"IE6SETUP.EXE" was downloaded from the microsoft website, placed on
the
desk
top and run without incident.. installed version of IE6 IS
6.00.2800.1106
(which equates to IE6, SP1 I think). Upon reviewing the installation
log
I
found the reference to the Apps Entry Point = iexplore.exT.
BTW, perhaps related/perhaps not but now I am experiencing (since this
update issue began) a startup error message that says the "Java virtual
machine launcher can't find the main class" .. from a priority
standpoint
this is a secondary problem.
Thanks in advance for the time you are devoting to this problem
Regards,
Larry Shepard
Post by PA Bear [MS MVP]I need a more-specific Windows version (e.g., Win2K SP4), please.
Also tell me how you installed IE6 (e.g., via Windows Update;
manually)
and
what difficulties you encountered installing it?
What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party
firewall
(if any)?
What third-party toolbars (e.g., Google; Yahoo) are installed?
Were
they
installed when you were running IE5.5?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by Larry S.Win2000Pro .. just couldn't bring myself to replace something that
wasn't
broke!
Post by PA Bear [MS MVP]Windows version?
Post by Larry S.I recently (with some difficulty) upgraded to IE 6 (SP1).
since
then
Explorer will not launch to display .jpg files (a message
window
appears
asking for the location of iexplorer.exT (cap is my emphasis)
..
Installation log for IE 6 SP1 shows an entry of "Apps Entry
Point
=
iexplore.exT" which should probably be ".exe" but I have no
confirmation
of that .. also can't find any reference with search of text or
file
name
for that file .. any ideas how to fix this problem!!
Thanks, Larry S.