Discussion:
Unable to print website pages
(too old to reply)
MaureeninQC
2008-07-19 02:40:05 UTC
Permalink
I work in Windows XP Home Edition and Internet Explorer 6 and am currently
unable to print internet pages or selected text thereof. I constantly get the
following message: "An error occurred during this operation". Preview works
fine.

I have no problem whatsoever printing from the MS Office software programs
or from CorelDraw. Can anyone out there help me?

Thanks,

Maureen
siljaline
2008-07-19 18:06:16 UTC
Permalink
Post by MaureeninQC
I work in Windows XP Home Edition and Internet Explorer 6 and am currently
unable to print internet pages or selected text thereof. I constantly get the
following message: "An error occurred during this operation". Preview works
fine.
I have no problem whatsoever printing from the MS Office software programs
or from CorelDraw. Can anyone out there help me?
See > http://support.microsoft.com/gp/pc_print_beforeyoustart

Good luck.

Silj
--
siljaline
http://www.aumha.org/vsop.php
MaureeninQC
2008-07-20 15:45:01 UTC
Permalink
In accordance with instructions, I've downloaded and installed the latest
printer driver and run a perfect test page. But I still am unable to print
directly from a web page.

Any other suggestions?

Thanks,

Maureen
Post by siljaline
Post by MaureeninQC
I work in Windows XP Home Edition and Internet Explorer 6 and am currently
unable to print internet pages or selected text thereof. I constantly get the
following message: "An error occurred during this operation". Preview works
fine.
I have no problem whatsoever printing from the MS Office software programs
or from CorelDraw. Can anyone out there help me?
See > http://support.microsoft.com/gp/pc_print_beforeyoustart
Good luck.
Silj
--
siljaline
http://www.aumha.org/vsop.php
Vincenzo Di Russo [MVP]
2008-07-20 16:08:02 UTC
Permalink
Post by MaureeninQC
In accordance with instructions, I've downloaded and installed the latest
printer driver and run a perfect test page. But I still am unable to print
directly from a web page.
Any other suggestions?
Thanks,
Maureen
1 - Try disabling the third-party tool bands and Browser Helper Objects and
test.
See:
http://support.microsoft.com/kb/298931/en-us
"How to disable third-party tool bands and Browser Helper Objects"

2 - Are you running AVG Free Antivirus? Uninstall it (per test) via
Add/Remove Programs and then install Avira AntiVir (free), then see if the
behavior persists.
Avira Antivir:
http://www.free-av.com/en/products/1/avira_antivir_personal__free_antivirus.html
--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional since 2003
Windows Internet Explorer, Windows Desktop Experience & Security
My MVP Profile: https://mvp.support.microsoft.com/profile/Vincenzo
My Blog: http://blogs.dotnethell.it/vincent/
Post by MaureeninQC
Post by siljaline
Post by MaureeninQC
I work in Windows XP Home Edition and Internet Explorer 6 and am
currently unable to print internet pages or selected text thereof. I
constantly get the following message: "An error occurred during this
operation". Preview works fine.
I have no problem whatsoever printing from the MS Office software
programs or from CorelDraw. Can anyone out there help me?
See > http://support.microsoft.com/gp/pc_print_beforeyoustart
Good luck.
Silj
--
siljaline
http://www.aumha.org/vsop.php
PA Bear [MS MVP]
2008-07-20 20:07:14 UTC
Permalink
Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by MaureeninQC
I work in Windows XP Home Edition and Internet Explorer 6 and am currently
unable to print internet pages or selected text thereof. I constantly get
the following message: "An error occurred during this operation". Preview
works fine.
I have no problem whatsoever printing from the MS Office software programs
or from CorelDraw. Can anyone out there help me?
Thanks,
Maureen
MaureeninQC
2008-07-20 22:17:01 UTC
Permalink
I've tried everything suggested above (the anti-virus program is n/a) and
still nothing works. Anything else I can try?

Thanks,

Maureen
Post by PA Bear [MS MVP]
Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by MaureeninQC
I work in Windows XP Home Edition and Internet Explorer 6 and am currently
unable to print internet pages or selected text thereof. I constantly get
the following message: "An error occurred during this operation". Preview
works fine.
I have no problem whatsoever printing from the MS Office software programs
or from CorelDraw. Can anyone out there help me?
Thanks,
Maureen
PA Bear [MS MVP]
2008-07-20 23:50:58 UTC
Permalink
...(the anti-virus program is n/a)
Translation, please?
I've tried everything suggested above (the anti-virus program is n/a) and
still nothing works. Anything else I can try?
Thanks,
Maureen
Post by PA Bear [MS MVP]
Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by MaureeninQC
I work in Windows XP Home Edition and Internet Explorer 6 and am currently
unable to print internet pages or selected text thereof. I constantly get
the following message: "An error occurred during this operation". Preview
works fine.
I have no problem whatsoever printing from the MS Office software programs
or from CorelDraw. Can anyone out there help me?
Thanks,
Maureen
SG
2008-07-21 00:13:28 UTC
Permalink
I believe she is replying, not applicable, to this from previous reply.

"2 - Are you running AVG Free Antivirus? Uninstall it (per test) via
Add/Remove Programs and then install Avira AntiVir (free), then see if the
behavior persists."
Post by PA Bear [MS MVP]
...(the anti-virus program is n/a)
Translation, please?
I've tried everything suggested above (the anti-virus program is n/a) and
still nothing works. Anything else I can try?
Thanks,
Maureen
Post by PA Bear [MS MVP]
Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by MaureeninQC
I work in Windows XP Home Edition and Internet Explorer 6 and am currently
unable to print internet pages or selected text thereof. I constantly get
the following message: "An error occurred during this operation". Preview
works fine.
I have no problem whatsoever printing from the MS Office software programs
or from CorelDraw. Can anyone out there help me?
Thanks,
Maureen
Maureen
2008-07-21 01:11:02 UTC
Permalink
Yes, it is "not applicable" because the antivirus software is run by my
Internet Provider and I don't have access.

Thanks,

Maureen
Post by SG
I believe she is replying, not applicable, to this from previous reply.
"2 - Are you running AVG Free Antivirus? Uninstall it (per test) via
Add/Remove Programs and then install Avira AntiVir (free), then see if the
behavior persists."
Post by PA Bear [MS MVP]
...(the anti-virus program is n/a)
Translation, please?
I've tried everything suggested above (the anti-virus program is n/a) and
still nothing works. Anything else I can try?
Thanks,
Maureen
Post by PA Bear [MS MVP]
Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by MaureeninQC
I work in Windows XP Home Edition and Internet Explorer 6 and am currently
unable to print internet pages or selected text thereof. I constantly get
the following message: "An error occurred during this operation". Preview
works fine.
I have no problem whatsoever printing from the MS Office software programs
or from CorelDraw. Can anyone out there help me?
Thanks,
Maureen
PA Bear [MS MVP]
2008-07-21 15:19:15 UTC
Permalink
What is your full Windows version (e.g., WinXP SP3), Maureen?

What is your ISP (Internet Service Provider)?

Open Control Panel | Security Center: What status is reported for (1)
anti-virus; (2) firewall; and (3) Automatic Update?
--
~PA Bear
Post by Maureen
Yes, it is "not applicable" because the antivirus software is run by my
Internet Provider and I don't have access.
Post by PA Bear [MS MVP]
...(the anti-virus program is n/a)
Translation, please?
I've tried everything suggested above (the anti-virus program is n/a) and
still nothing works. Anything else I can try?
Post by PA Bear [MS MVP]
Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by MaureeninQC
I work in Windows XP Home Edition and Internet Explorer 6 and am currently
unable to print internet pages or selected text thereof. I constantly get
the following message: "An error occurred during this operation". Preview
works fine.
I have no problem whatsoever printing from the MS Office software programs
or from CorelDraw. Can anyone out there help me?
Maureen
2008-07-21 22:59:00 UTC
Permalink
I've only been hooked up to the internet for a month (prior to that, I would
access it at the office). In trying to get information from my ISP, I
discovered that though I had subscribed to their security (AV, firewall and
spyware) service, I had not activated it yet (some sort of miscommunication).
After activating it, I did a test on some web pages, and everything printed
out fine. Prior to that I was able to view and print preview but not actually
print. I don't understand the correlation between AV and printing web pages.

Thanks to everyone who responded and I apologize for taking up your time
with a problem that was home grown.

Maureen
Post by PA Bear [MS MVP]
What is your full Windows version (e.g., WinXP SP3), Maureen?
What is your ISP (Internet Service Provider)?
Open Control Panel | Security Center: What status is reported for (1)
anti-virus; (2) firewall; and (3) Automatic Update?
--
~PA Bear
Post by Maureen
Yes, it is "not applicable" because the antivirus software is run by my
Internet Provider and I don't have access.
Post by PA Bear [MS MVP]
...(the anti-virus program is n/a)
Translation, please?
I've tried everything suggested above (the anti-virus program is n/a) and
still nothing works. Anything else I can try?
Post by PA Bear [MS MVP]
Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by MaureeninQC
I work in Windows XP Home Edition and Internet Explorer 6 and am currently
unable to print internet pages or selected text thereof. I constantly get
the following message: "An error occurred during this operation". Preview
works fine.
I have no problem whatsoever printing from the MS Office software programs
or from CorelDraw. Can anyone out there help me?
PA Bear [MS MVP]
2008-07-21 23:13:06 UTC
Permalink
You're welcome & I thought that might be the case. (Don't worry about why
it happened.)
Post by Maureen
Post by PA Bear [MS MVP]
Open Control Panel | Security Center: What status is reported for (1)
anti-virus; (2) firewall; and (3) Automatic Update?
As a final follow-up, please answer the above question, Maureen.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by Maureen
I've only been hooked up to the internet for a month (prior to that, I would
access it at the office). In trying to get information from my ISP, I
discovered that though I had subscribed to their security (AV, firewall and
spyware) service, I had not activated it yet (some sort of
miscommunication). After activating it, I did a test on some web pages,
and
everything printed out fine. Prior to that I was able to view and print
preview but not actually print. I don't understand the correlation between
AV and printing web pages.
Thanks to everyone who responded and I apologize for taking up your time
with a problem that was home grown.
Post by PA Bear [MS MVP]
What is your full Windows version (e.g., WinXP SP3), Maureen?
What is your ISP (Internet Service Provider)?
Open Control Panel | Security Center: What status is reported for (1)
anti-virus; (2) firewall; and (3) Automatic Update?
Post by Maureen
Yes, it is "not applicable" because the antivirus software is run by my
Internet Provider and I don't have access.
Post by PA Bear [MS MVP]
Translation, please?
Post by MaureeninQC
I've tried everything suggested above (the anti-virus program is n/a)
and still nothing works. Anything else I can try?
Post by PA Bear [MS MVP]
Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK
Post by MaureeninQC
I work in Windows XP Home Edition and Internet Explorer 6 and am currently
unable to print internet pages or selected text thereof. I
constantly
get
the following message: "An error occurred during this operation". Preview
works fine.
I have no problem whatsoever printing from the MS Office software programs
or from CorelDraw. Can anyone out there help me?
Maureen
2008-07-23 12:36:11 UTC
Permalink
I can't find "Security Center" in my "Control Panel".

Maureen
Post by PA Bear [MS MVP]
You're welcome & I thought that might be the case. (Don't worry about why
it happened.)
Post by Maureen
Post by PA Bear [MS MVP]
Open Control Panel | Security Center: What status is reported for (1)
anti-virus; (2) firewall; and (3) Automatic Update?
As a final follow-up, please answer the above question, Maureen.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by Maureen
I've only been hooked up to the internet for a month (prior to that, I would
access it at the office). In trying to get information from my ISP, I
discovered that though I had subscribed to their security (AV, firewall and
spyware) service, I had not activated it yet (some sort of
miscommunication). After activating it, I did a test on some web pages,
and
everything printed out fine. Prior to that I was able to view and print
preview but not actually print. I don't understand the correlation between
AV and printing web pages.
Thanks to everyone who responded and I apologize for taking up your time
with a problem that was home grown.
Post by PA Bear [MS MVP]
What is your full Windows version (e.g., WinXP SP3), Maureen?
What is your ISP (Internet Service Provider)?
Open Control Panel | Security Center: What status is reported for (1)
anti-virus; (2) firewall; and (3) Automatic Update?
Post by Maureen
Yes, it is "not applicable" because the antivirus software is run by my
Internet Provider and I don't have access.
Post by PA Bear [MS MVP]
Translation, please?
Post by MaureeninQC
I've tried everything suggested above (the anti-virus program is n/a)
and still nothing works. Anything else I can try?
Post by PA Bear [MS MVP]
Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK
Post by MaureeninQC
I work in Windows XP Home Edition and Internet Explorer 6 and am
currently
unable to print internet pages or selected text thereof. I
constantly
get
the following message: "An error occurred during this operation". Preview
works fine.
I have no problem whatsoever printing from the MS Office software
programs
or from CorelDraw. Can anyone out there help me?
PA Bear [MS MVP]
2008-07-23 16:40:26 UTC
Permalink
Post by Maureen
Post by PA Bear [MS MVP]
Post by Maureen
... I
discovered that though I had subscribed to their security (AV, firewall
and spyware) service, I had not activated it yet...
1. What is the name of this "security service", Maureen (e.g., McAfee
Security Center; Earthlink Protection Center)?

2a. START | RUN | (type) services.msc | OK

2b. Scroll down to SECURITY CENTER

2c. Tell me if the STATUS is STARTED and if the STARTUP TYPE is AUTOMATIC.

[Don't "do" anything, just look & tell me what you see.]

2d. Close the Services applet.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by Maureen
I can't find "Security Center" in my "Control Panel".
Post by PA Bear [MS MVP]
You're welcome & I thought that might be the case. (Don't worry about why
it happened.)
Post by Maureen
Post by PA Bear [MS MVP]
Open Control Panel | Security Center: What status is reported for (1)
anti-virus; (2) firewall; and (3) Automatic Update?
As a final follow-up, please answer the above question, Maureen.
Post by Maureen
I've only been hooked up to the internet for a month (prior to that, I would
access it at the office). In trying to get information from my ISP, I
discovered that though I had subscribed to their security (AV, firewall and
spyware) service, I had not activated it yet (some sort of
miscommunication). After activating it, I did a test on some web pages,
and
everything printed out fine. Prior to that I was able to view and print
preview but not actually print. I don't understand the correlation between
AV and printing web pages.
Thanks to everyone who responded and I apologize for taking up your time
with a problem that was home grown.
Post by PA Bear [MS MVP]
What is your full Windows version (e.g., WinXP SP3), Maureen?
What is your ISP (Internet Service Provider)?
Open Control Panel | Security Center: What status is reported for (1)
anti-virus; (2) firewall; and (3) Automatic Update?
Post by Maureen
Yes, it is "not applicable" because the antivirus software is run by my
Internet Provider and I don't have access.
Post by PA Bear [MS MVP]
Translation, please?
Post by MaureeninQC
I've tried everything suggested above (the anti-virus program is n/a)
and still nothing works. Anything else I can try?
Post by PA Bear [MS MVP]
Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK
Post by MaureeninQC
I work in Windows XP Home Edition and Internet Explorer 6 and am
currently
unable to print internet pages or selected text thereof. I
constantly
get
the following message: "An error occurred during this operation". Preview
works fine.
I have no problem whatsoever printing from the MS Office software
programs
or from CorelDraw. Can anyone out there help me?
JakeR
2008-08-25 20:32:06 UTC
Permalink
I have the same printing problem as Maureen. I, too and running on Windows
XP sp2. I have attempted to resolve the problem by disabling virus software
(Kaspersky 2009) upgrading to IE 7.0, re-installed the latest versions of my
printer drivers. Could you please advise as to other possible causes? I was
not able to obtain additional information since Maureen had resolved the
problem. Please note that there is an NVIDIA Network Access Manager that is
disabled because of problems/conflicts with the firewall settings. I am
suspicious that some sort of firewall setting is the root of the problem.
Thanks!
--
Jake R.
Post by PA Bear [MS MVP]
Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by MaureeninQC
I work in Windows XP Home Edition and Internet Explorer 6 and am currently
unable to print internet pages or selected text thereof. I constantly get
the following message: "An error occurred during this operation". Preview
works fine.
I have no problem whatsoever printing from the MS Office software programs
or from CorelDraw. Can anyone out there help me?
Thanks,
Maureen
PA Bear [MS MVP]
2008-08-25 21:25:22 UTC
Permalink
Post by PA Bear [MS MVP]
Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK
I have the same printing problem as Maureen. I, too and running on Windows
XP sp2. I have attempted to resolve the problem by disabling virus software
(Kaspersky 2009) upgrading to IE 7.0, re-installed the latest versions of my
printer drivers. Could you please advise as to other possible causes? I
was not able to obtain additional information since Maureen had resolved
the
problem. Please note that there is an NVIDIA Network Access Manager that is
disabled because of problems/conflicts with the firewall settings. I am
suspicious that some sort of firewall setting is the root of the problem.
Thanks!
Post by PA Bear [MS MVP]
Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by MaureeninQC
I work in Windows XP Home Edition and Internet Explorer 6 and am currently
unable to print internet pages or selected text thereof. I constantly get
the following message: "An error occurred during this operation". Preview
works fine.
I have no problem whatsoever printing from the MS Office software programs
or from CorelDraw. Can anyone out there help me?
Thanks,
Maureen
JakeR
2008-08-26 18:43:08 UTC
Permalink
I ran the script as noted and received the following reply: DllRegister
Server in ole32.dll succeeded. Upon closing the dialogue box and re-opening
IE, the error persists and I am not able to print web pages. In order to
accomodate diagnostics, I rolled back to IE6 rahter than the troublesome IE7.
Any other advice is greatly appreciated.
--
Jake R.
Post by PA Bear [MS MVP]
Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK
I have the same printing problem as Maureen. I, too and running on Windows
XP sp2. I have attempted to resolve the problem by disabling virus software
(Kaspersky 2009) upgrading to IE 7.0, re-installed the latest versions of my
printer drivers. Could you please advise as to other possible causes? I
was not able to obtain additional information since Maureen had resolved
the
problem. Please note that there is an NVIDIA Network Access Manager that is
disabled because of problems/conflicts with the firewall settings. I am
suspicious that some sort of firewall setting is the root of the problem.
Thanks!
Post by PA Bear [MS MVP]
Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by MaureeninQC
I work in Windows XP Home Edition and Internet Explorer 6 and am currently
unable to print internet pages or selected text thereof. I constantly get
the following message: "An error occurred during this operation". Preview
works fine.
I have no problem whatsoever printing from the MS Office software programs
or from CorelDraw. Can anyone out there help me?
Thanks,
Maureen
PA Bear [MS MVP]
2008-08-26 23:33:22 UTC
Permalink
And does the behavior persist in IE6?
Post by JakeR
I ran the script as noted and received the following reply: DllRegister
Server in ole32.dll succeeded. Upon closing the dialogue box and re-opening
IE, the error persists and I am not able to print web pages. In order to
accomodate diagnostics, I rolled back to IE6 rahter than the troublesome
IE7. Any other advice is greatly appreciated.
Post by PA Bear [MS MVP]
Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK
I have the same printing problem as Maureen. I, too and running on Windows
XP sp2. I have attempted to resolve the problem by disabling virus software
(Kaspersky 2009) upgrading to IE 7.0, re-installed the latest versions
of
my
printer drivers. Could you please advise as to other possible causes?
I
was not able to obtain additional information since Maureen had resolved
the
problem. Please note that there is an NVIDIA Network Access Manager
that
is
disabled because of problems/conflicts with the firewall settings. I am
suspicious that some sort of firewall setting is the root of the problem.
Thanks!
Post by PA Bear [MS MVP]
Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by MaureeninQC
I work in Windows XP Home Edition and Internet Explorer 6 and am currently
unable to print internet pages or selected text thereof. I constantly get
the following message: "An error occurred during this operation". Preview
works fine.
I have no problem whatsoever printing from the MS Office software programs
or from CorelDraw. Can anyone out there help me?
Thanks,
Maureen
n***@halcrow.com
2008-09-04 22:29:18 UTC
Permalink
Post by PA Bear [MS MVP]
And does the behavior persist in IE6?
Post by JakeR
I ran the script as noted and received the following reply: DllRegister
Server in ole32.dll succeeded. Upon closing the dialogue box and re-opening
IE, the error persists and I am not able to print web pages. In order to
accomodate diagnostics, I rolled back to IE6 rahter than the troublesome
IE7. Any other advice is greatly appreciated.
Post by PA Bear [MS MVP]
Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK
I have the same printing problem as Maureen. I, too and running on Windows
XP sp2. I have attempted to resolve the problem by disabling virus software
(Kaspersky 2009) upgrading to IE 7.0, re-installed the latest versions
of
my
printer drivers. Could you please advise as to other possible causes?
I
was not able to obtain additional information since Maureen had resolved
the
problem. Please note that there is an NVIDIA Network Access Manager
that
is
disabled because of problems/conflicts with the firewall settings. I am
suspicious that some sort of firewall setting is the root of the problem.
Thanks!
Post by PA Bear [MS MVP]
Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Adminhttp://aumha.net
DTS-Lhttp://dts-l.net/
I work in Windows XP Home Edition andInternet Explorer6 and am
currently
unable to printinternet pages or selected text thereof. I constantly
get
the following message: "An error occurred during this operation". Preview
works fine.
I have no problem whatsoever printing from the MS Office software programs
or from CorelDraw. Can anyone out there help me?
Thanks,
Maureen
Hi,
I also have the same issue but in IE6 SP2. Here are a few things i
have tried and all have failed:

- cleared history and temp files in IE

- also followed this article to clear all other temp IE files
<a href="http://support.microsoft.com/default.aspx?scid=kb;en-us;
296115" target="_blank">http://support.microsoft.com/defaul...</a>

- ran IE in admin mode to restore default settings and
security settings and remove any damaged add-ins

- re-installed IE6 based on method 4 listed in this article
<a href="http://support.microsoft.com/kb/318378"
target="_blank">http://support.microsoft.com/kb/318378</a>

- restarted the print spooler, in case that was causing some
issues

- re-installed the Java client

- ran IE in safe mode and still had the same issues.

- Ran SFC / scannow - still the same issue

- Re-registered the following files:
regsvr32 Shdocvw.dll
regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll

- Ran 2 different online virus/spy ware scans
- Ran IEFix --> http://windowsxp.mvps.org/IEFIX.htm
- Ran Regsvr32.exe %Windir%\System32\Ole32.dll

The event log shows nothing in regards to the issue
And there are no errors when the issue is happening.

We have also noticed that we cannot print HTML documents from Outlook
but plain text documents print just fine.

If anyone can thing of anything else that might be causing these
issues or have any troubleshooting please let me know.
PA Bear [MS MVP]
2008-09-05 00:44:24 UTC
Permalink
Please begin a new thread to avoid confusion.
Post by n***@halcrow.com
Post by PA Bear [MS MVP]
And does the behavior persist in IE6?
Post by JakeR
I ran the script as noted and received the following reply: DllRegister
Server in ole32.dll succeeded. Upon closing the dialogue box and re-opening
IE, the error persists and I am not able to print web pages. In order to
accomodate diagnostics, I rolled back to IE6 rahter than the troublesome
IE7. Any other advice is greatly appreciated.
Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK JakeR
I have the same printing problem as Maureen. I, too and running on Windows
XP sp2. I have attempted to resolve the problem by disabling virus software
(Kaspersky 2009) upgrading to IE 7.0, re-installed the latest versions
of
my
printer drivers. Could you please advise as to other possible causes?
I
was not able to obtain additional information since Maureen had resolved
the
problem. Please note that there is an NVIDIA Network Access Manager
that
is
disabled because of problems/conflicts with the firewall settings. I am
suspicious that some sort of firewall setting is the root of the problem.
Thanks!
Post by PA Bear [MS MVP]
Start | Run | (type or copy/paste) regsvr32 ole32.dll | OK
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Adminhttp://aumha.net
DTS-Lhttp://dts-l.net/
I work in Windows XP Home Edition andInternet Explorer6 and am
currently
unable to printinternet pages or selected text thereof. I constantly
get
the following message: "An error occurred during this operation". Preview
works fine.
I have no problem whatsoever printing from the MS Office software programs
or from CorelDraw. Can anyone out there help me?
Thanks,
Maureen
Hi,
I also have the same issue but in IE6 SP2. Here are a few things i
- cleared history and temp files in IE
- also followed this article to clear all other temp IE files
<a href="http://support.microsoft.com/default.aspx?scid=kb;en-us;
296115" target="_blank">http://support.microsoft.com/defaul...</a>
- ran IE in admin mode to restore default settings and
security settings and remove any damaged add-ins
- re-installed IE6 based on method 4 listed in this article
<a href="http://support.microsoft.com/kb/318378"
target="_blank">http://support.microsoft.com/kb/318378</a>
- restarted the print spooler, in case that was causing some
issues
- re-installed the Java client
- ran IE in safe mode and still had the same issues.
- Ran SFC / scannow - still the same issue
regsvr32 Shdocvw.dll
regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll
- Ran 2 different online virus/spy ware scans
- Ran IEFix --> http://windowsxp.mvps.org/IEFIX.htm
- Ran Regsvr32.exe %Windir%\System32\Ole32.dll
The event log shows nothing in regards to the issue
And there are no errors when the issue is happening.
We have also noticed that we cannot print HTML documents from Outlook
but plain text documents print just fine.
If anyone can thing of anything else that might be causing these
issues or have any troubleshooting please let me know.
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