Outlook Express Error Message

[Abigail]

Could someone help? I tried to post this to the Outlook Express group, but
can't get a window to open so that I can type the question.

I cannot open my Address Book or reply to messages. It worked fine until a
few days ago. I get an error message saying the Address Book cannot be
opened and may need to be reinstalled.

Is there any way I can recover my Address Book?

I looked through posts about this at the OE group, but my computer knowledge
is very basic, and some of what is being discussed there is (to me, anyway)
complicated.

Many thanks for any help!

[PA Bear [MS MVP]]

[Crossposted to OE General]

Please state your IE version and full Windows version (e.g., WinXP SP3) when
posting to this newsgroup.

Assuming MS Outlook or Office is also installed...

• Do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

• If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and
is its value set to 1 (one)?

• If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero), close REGEDIT, reboot, and all should be well.
(If that DWORD is not present, don't create it, and don't alter any other
DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://www.insideoe.com/files/wab.htm#share and/or
http://support.microsoft.com/kb/191946
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Post by Abigail
Could someone help? I tried to post this to the Outlook Express group, but
can't get a window to open so that I can type the question.
I cannot open my Address Book or reply to messages. It worked fine until a
few days ago. I get an error message saying the Address Book cannot be
opened and may need to be reinstalled.
Is there any way I can recover my Address Book?
I looked through posts about this at the OE group, but my computer knowledge
is very basic, and some of what is being discussed there is (to me, anyway)
complicated.
Many thanks for any help!

[Abigail]

Sorry. I have IE 6 and WinXP SP3.

I do not have MS Office or Outlook. Just Outlook Express.

Thanks!

Post by PA Bear [MS MVP]
[Crossposted to OE General]
Please state your IE version and full Windows version (e.g., WinXP SP3) when
posting to this newsgroup.
Assuming MS Outlook or Office is also installed...
• Do you have this Registry key?...
HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4
• If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and
is its value set to 1 (one)?
• If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero), close REGEDIT, reboot, and all should be well.
(If that DWORD is not present, don't create it, and don't alter any other
DWORD values.)
Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.
cf. http://www.insideoe.com/files/wab.htm#share and/or
http://support.microsoft.com/kb/191946
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Post by Abigail
Could someone help? I tried to post this to the Outlook Express group, but
can't get a window to open so that I can type the question.
I cannot open my Address Book or reply to messages. It worked fine until a
few days ago. I get an error message saying the Address Book cannot be
opened and may need to be reinstalled.
Is there any way I can recover my Address Book?
I looked through posts about this at the OE group, but my computer knowledge
is very basic, and some of what is being discussed there is (to me, anyway)
complicated.
Many thanks for any help!

[PA Bear [MS MVP]]

Possibilities include:

Address Book Failed To Load, Outlook Express Is...
http://support.microsoft.com/?kbid=191946

Unable to Open Address Book, a Component Is Missing
http://support.microsoft.com/?kbid=192321

The Message Could Not Be Sent. Some recipients not valid
(Outlook Express: There was an error opening this message)
(The Address Book failed to load. OE is incorrectly configured)
(Corrupted or mismatched WAB32.DLL file)
http://support.microsoft.com/?kbid=239135

Error Message: Address Book Failed to Load
(There was an error opening this message)
http://support.microsoft.com/?kbid=269777
http://support.microsoft.com/?kbid=310873

MSIMN Caused an Invalid Page Fault in Module Wab32.dll
http://support.microsoft.com/?kbid=247706

Note: All of the above apply to OE6 in WinXP SP3, despite the APPLIES TO
sections in the KB articles.
--
~PA Bear

Post by Abigail
Sorry. I have IE 6 and WinXP SP3.
I do not have MS Office or Outlook. Just Outlook Express.
Thanks!

Post by PA Bear [MS MVP]
[Crossposted to OE General]
Please state your IE version and full Windows version (e.g., WinXP SP3)
when posting to this newsgroup.
Assuming MS Outlook or Office is also installed...
• Do you have this Registry key?...
HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4
• If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and
is its value set to 1 (one)?
• If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero), close REGEDIT, reboot, and all should be
well. (If that DWORD is not present, don't create it, and don't alter any
other DWORD values.)
Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.
cf. http://www.insideoe.com/files/wab.htm#share and/or
http://support.microsoft.com/kb/191946
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Post by Abigail
Could someone help? I tried to post this to the Outlook Express group, but
can't get a window to open so that I can type the question.
I cannot open my Address Book or reply to messages. It worked fine
until
a
few days ago. I get an error message saying the Address Book cannot be
opened and may need to be reinstalled.
Is there any way I can recover my Address Book?
I looked through posts about this at the OE group, but my computer knowledge
is very basic, and some of what is being discussed there is (to me, anyway)
complicated.
Many thanks for any help!