Discussion:
WMV files not playing in IE 6
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G-Artist
2008-07-28 20:27:21 UTC
Permalink
Using IE6 on XP w/SP2.

Went to a page:
http://www.graphtecamerica.com/insvdo-cuttingplotters.html
and the WMV files there will not play for me.

I checked that page with another computer that has a bare bones
of XP installed and the page viewed fine. So I know the page works.

I went to manage add-ons and checked everything from MS that
had been previously unchecked and still no joy.

After clicking the WMV links, all I get is a page with a border
and in the top left corner a small box w/ a square, circle and
triangle graphic in it.

Tried a few other Web sites that have WMV's and they do not
display either.

Any guesses as to what I should try to be able to view those
files? I can't download them or I would as WMV files work
fine on my computer.

Thanks..........
Robert Aldwinckle
2008-08-01 15:00:42 UTC
Permalink
Post by G-Artist
Using IE6 on XP w/SP2.
http://www.graphtecamerica.com/insvdo-cuttingplotters.html
and the WMV files there will not play for me.
I checked that page with another computer that has a bare bones
of XP installed and the page viewed fine. So I know the page works.
I went to manage add-ons and checked everything from MS that
had been previously unchecked and still no joy.
After clicking the WMV links, all I get is a page with a border
and in the top left corner a small box w/ a square, circle and
triangle graphic in it.
Tried a few other Web sites that have WMV's and they do not
display either.
Any guesses as to what I should try to be able to view those
files? I can't download them or I would as WMV files work
fine on my computer.
The problem is not the WMP but the Flash support that page requires
for you to use it. E.g. I got a popup window which ostensibly was asking me
to reinstall WMP but was really something to do with Flash support.

You can see this by using Ctrl-N on the popup and using View, Source
on the resulting cloned window. Then you can find the src= relative address
for a .wmv file, copy that, make it into a full URL, open WMP, press Ctrl-U
in it and either paste the full URL you contstructed or build one in that dialog.

For example, in the source I found:

<extract>
<body onload="MM_CheckFlashVersion('7,0,0,0','Content on this page requires
a newer version of Macromedia Flash Player. Do you want to download it now?');">
<embed src="/imaging_video/CuttingMaster2/Installation.wmv" width="1200" height="760"></embed>
</body>
</extract>

and from it I constructed

http://www.graphtecamerica.com/imaging_video/CuttingMaster2/Installation.wmv

which WMP played just fine.
Post by G-Artist
Thanks..........
Good luck

Robert Aldwinckle
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G-Artist
2008-08-01 21:32:11 UTC
Permalink
Post by Robert Aldwinckle
Post by G-Artist
Using IE6 on XP w/SP2.
http://www.graphtecamerica.com/insvdo-cuttingplotters.html
and the WMV files there will not play for me.
I checked that page with another computer that has a bare bones
of XP installed and the page viewed fine. So I know the page works.
I went to manage add-ons and checked everything from MS that
had been previously unchecked and still no joy.
After clicking the WMV links, all I get is a page with a border
and in the top left corner a small box w/ a square, circle and
triangle graphic in it.
Tried a few other Web sites that have WMV's and they do not
display either.
Any guesses as to what I should try to be able to view those
files? I can't download them or I would as WMV files work
fine on my computer.
The problem is not the WMP but the Flash support that page requires
for you to use it. E.g. I got a popup window which ostensibly was asking me
to reinstall WMP but was really something to do with Flash support.
You can see this by using Ctrl-N on the popup and using View, Source
on the resulting cloned window. Then you can find the src= relative address
for a .wmv file, copy that, make it into a full URL, open WMP, press Ctrl-U
in it and either paste the full URL you contstructed or build one in that dialog.
<extract>
<body onload="MM_CheckFlashVersion('7,0,0,0','Content on this page requires
a newer version of Macromedia Flash Player. Do you want to download it now?');">
<embed src="/imaging_video/CuttingMaster2/Installation.wmv" width="1200" height="760"></embed>
</body>
</extract>
and from it I constructed
http://www.graphtecamerica.com/imaging_video/CuttingMaster2/Installation.wmv
which WMP played just fine.
Post by G-Artist
Thanks..........
Good luck
Robert Aldwinckle
Thank you, Robert.

I tried uninstalling and then re-installing both Active-X and
Flash Player thinking that may be the culprit. It wasn't.
Least as far as I can tell.

But I did follow what you did and got a core file that I needed.
The first time I tried your plan I got a 'cute' 404 page which
told me I should try Firefox. I did. It worked. Videos played
fine with it.

Sure would like to know the 'fix' for IE6. Firefox will remain on
my system for emergencies but being "different" in looks and
feel I am not about to use it as my browser.
Robert Aldwinckle
2008-08-02 15:12:48 UTC
Permalink
Post by G-Artist
Post by G-Artist
Using IE6 on XP w/SP2.
http://www.graphtecamerica.com/insvdo-cuttingplotters.html
and the WMV files there will not play for me.
I tried uninstalling and then re-installing both Active-X and
Flash Player thinking that may be the culprit. It wasn't.
Least as far as I can tell.
Before reinstalling Flash did you try the site again?
How did the symptoms change? E.g. probably you got a prompt
to install it (instead of WMP?)
Post by G-Artist
But I did follow what you did and got a core file that I needed.
The first time I tried your plan I got a 'cute' 404 page which
told me I should try Firefox. I did. It worked. Videos played
fine with it.
Not enough detail to offer further help. This could just mean
that you made a typo somewhere but got an idea as a result.
Post by G-Artist
Sure would like to know the 'fix' for IE6.
Do you get the prompt to reinstall WMP?
Have you tried following its suggestion?
FWIW I'm not going to do that because I suspect
the symptom is some kind of coding error on the site.
The technique I showed you should be enough of a
workaround to view the .wmv files using IE if you want.
Post by G-Artist
Firefox will remain on
my system for emergencies but being "different" in looks and
feel I am not about to use it as my browser.
Good luck

Robert
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