IE Won't Load

[dawnvk]

So for the past few days when I open a new instance of IE 6 (on XP SP3) it
won't load a page, it shows the server 123.123.1 or whatever and it just has
a blank page like it's trying to load forever. Now, if I go to an instance
that's already open, I can nav the web just fine - it only does this on a new
instance.

So I went to Options Programs and did a Web Reset to restore original
options and then it works fine for the next 4-5 times I launch IE, then it
starts again. And the odd thing is, I have to go back into an already open
and working session to do the reset - it won't work if I try it from the
frozen instance.

Any guesses? Also, I am wondering what all the Add-Ins are. I disabled some,
but there are 6 screens worth of add-ins when I click on that button under
programs and I have no idea what most of them are. I am wondering if
something is in there causing this, but where to start?

HELP!

Thanks,
Dawnvk

[TompangBuddy.Com]

Hello,

Try running IE with add-ons disabled

*** If you are running IE6: ***
Start > Control Panel > Internet Options > Advanced (tab) > UNCHECK "Enable
third-party browser extensions" > OK

Run IE6 now.

If it works now, one of your add-ons is causing the problem. Start Internet
Explorer as normal, Tools, Manage Add-ons, Enable or Disable Add-ons.

Disable all the add-ons. Enable third-party browser extensions in Internet
Options.

Restart your browser and enable the add-ons one by one till the problem
appears and you get the culprit.

*** If you are running IE7 ***
Go to Start > Programs > Accessories > System Tools >
Internet Explorer 7 (No Add-ons) to start without any add-ons. Try using the
browser and see if the same problem arises.

If the problem does not occur again, start IE7 normally, go to Tools >
Manage Add-ons and disable all the add-ons. Enable each add-on one at each
time and see if the problem occurs again. Once it occurs again after
enabling an add-on, you have nailed the culprit.

(if the menu bar does not appear, hit the Alt key on the keyboard)


_____________
http://www.tompangbuddy.com
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Post by dawnvk
So for the past few days when I open a new instance of IE 6 (on XP SP3) it
won't load a page, it shows the server 123.123.1 or whatever and it just has
a blank page like it's trying to load forever. Now, if I go to an instance
that's already open, I can nav the web just fine - it only does this on a new
instance.
So I went to Options Programs and did a Web Reset to restore original
options and then it works fine for the next 4-5 times I launch IE, then it
starts again. And the odd thing is, I have to go back into an already open
and working session to do the reset - it won't work if I try it from the
frozen instance.
Any guesses? Also, I am wondering what all the Add-Ins are. I disabled some,
but there are 6 screens worth of add-ins when I click on that button under
programs and I have no idea what most of them are. I am wondering if
something is in there causing this, but where to start?
HELP!
Thanks,
Dawnvk

[PA Bear [MS MVP]]

There is a very good chance that you are seeing the affects of a hijackware
infection.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

NB: Run the FULL scan, not the QUICK scan!

2. WinXP ONLY!! => Run the Windows Live Safety Center's 'Protection' scan
(only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://www.dslreports.com/forum/cleanup, http://aumha.net/viewforum.php?f=30
or other appropriate forums.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Post by dawnvk
So for the past few days when I open a new instance of IE 6 (on XP SP3) it
won't load a page, it shows the server 123.123.1 or whatever and it just has
a blank page like it's trying to load forever. Now, if I go to an instance
that's already open, I can nav the web just fine - it only does this on a
new instance.
So I went to Options Programs and did a Web Reset to restore original
options and then it works fine for the next 4-5 times I launch IE, then it
starts again. And the odd thing is, I have to go back into an already open
and working session to do the reset - it won't work if I try it from the
frozen instance.
Any guesses? Also, I am wondering what all the Add-Ins are. I disabled some,
but there are 6 screens worth of add-ins when I click on that button under
programs and I have no idea what most of them are. I am wondering if
something is in there causing this, but where to start?
HELP!
Thanks,
Dawnvk