[NB: See & pay attention to all of this reply but the "Q&A3 & 5" section
might contain the resolution for the OE behavior.]
Q&A1. Was Automatic Updates enabled and not working "for months"?
Had you tried the 5-step fix in the following KB article before you opened
the support incident or did Support point you to it?
Error messages that you may receive when you try to download and install
updates from the Windows Update Web site, from the Microsoft Update Web
site, or from a WSUS server: "0x800704DD," "0x80240020," or both:
http://support.microsoft.com/kb/910341
By any chance had you reinstalled WinXP just before this problem started?
...When I
contacted MS Update Support, I was told-"OE is not my problem"
You'd installed WinXP SP3 by then: Did you open a free WinXP SP3
compatibility support incident [1]?
Q&A2. > I use Avast which updates daily. Spybot & MalwareBytes Anti &
SuperAntiSpyware which are manual updates. Online Armor firewall.
Were any of those applications' real-time protection components (including
SpyBot SDHelper and/or Tea Timer) running in the background when you
installed WinXP SP3? [2]
Does the behavior persist if you Uninstall WinXP SP3 [3]?
Q&A3 & 5. In each User Account (AKA User Profile or Log-on):
=> Compact *all* OE folders manually and more frequently.
=> OE Tools | Options | General | Send/Receive Messages: Is OE configured to
open to the default mail account's inbox and/or send/receive messages at
startup? Does disabling both options have any affect on the behavior? [I
think this one will be your fix!]
=> OE File | Identities | Manage identities: Is the OE identity being used
named Main Identity? Does the behavior persist if you create a new named
identity and make it the default (even without configuring the Hotmail
accounts in it)?
====================
[1] Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada. Go to
http://support.microsoft.com/oas/default.aspx?gprid=1173 | select "Windows
XP" then select "Windows XP Service Pack 3"
[2] WinXP SP3 - Read all prerequisites for a successful installation [and
uninstall]
http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx
[3] How to remove Windows XP Service Pack 3 from your computer:
http://support.microsoft.com/kb/950249
--
~PA Bear
was running XPHome SP2. After MS update was fixed with the registry edit,
all patches/updates were downloaded and installed, including SP3 which is
what's running now.
1- MS update was not working for months. Emailed Microsoft Windows Update
error code 0x800704DD.
This issue most likely occurs when the following registry key or its sub key
is missing or corrupt.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify
Update Support sent some modifications to registry keys & instructions which
I edited in with the registry editor.
The update problem was solved as I was immediately prompted to do updates.
I installed ALL updates/patches, including SP3.
Another issue that was solved inadvertently was the System Restore started
working again after this Reg Edit.
My computer is not turned off regularly, so it took a few days to discover
the large delay after a cold boot described in original posting. When I
contacted MS Update Support, I was told-"OE is not my problem"
2-I use Avast which updates daily. Spybot & MalwareBytes Anti &
SuperAntiSpyware which are manual updates. Online Armor firewall.
3-No I start it manually off the desktop
4-Yes to both
5-I'm running two Hotmail accts off OE (grandfathered in). Lots of local
folders(.dbx), nothing in Inbox or Delete folder ever.
Do auto compact whenever prompted & always let it complete. will look at
your manual compact link.
Avast has picked off some viruses coming in on OE email.
I suspect this is due to the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify edit
else one (or more) of the patches (there were almost 30-mostly security).
Hope this helps & thanks for responding
Post by PA Bear [MS MVP][X-post to OE General]
Please state your full Windows version (e.g., WinXP SP3) when posting to
this newsgroup.
...This began after I had
the registry fixed to solve a problem with no MS update service.
1. Who "fixed" the registry? What was "fixed"? What problem were you
having? Is the machine fully patched now?
2. What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than
Defender)? What third-party firewall (if any)?
3. Is OE configured to load at startup?
4. Have you deleted Temporary Internet Files (accepting the option to
delete all offline content) and then a Defrag session lately?
5. Do you adhere to all of the following caveats?...
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm
- Do not cancel Automatic Compacting, should it occur, and do not attempt
to close OE via Task Manager or shutdown your machine if Automatic
Compacting is taking place.
- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages), it provides no additional protection,
and even Symantec says it's not necessary.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
I'm running XP Home & IE6 with OE6. When I start the computer, it takes a
long time to start OE6. A window pops up saying "setting up
personalized
settings for MS Outlook Express 6". If I start the computer and let it idle
for 10 minutes, OE will open quickly (as normal). This began after I had
the registry fixed to solve a problem with no MS update service. There are
4
users on this machine, so I think it's reloading all our settings
(profiles?) at every startup. When we log on/off, OE starts quickly.
Only
on cold start. I found a KB article close to what I'm experiencing, but
it's for a
http://support.microsoft.com/kb/236436
Tnx
Tim