Discussion:
conveying my browser version to the McAfee site
(too old to reply)
Shawn
2009-05-25 04:52:03 UTC
Permalink
Hello,

I had used the free McAfee virus scanner earlier in the week, but took some
actions on my PC and now the site is complaining I need a better version of
IE. How do I convey the browser version to them?

http://home.mcafee.com/Downloads/FreeScan.aspx
---
Your current browser is not supported.

To download and install McAfee software, your computer must be running
Microsoft Internet Explorer 5.0 or later.
To upgrade to the latest version of Internet Explorer, visit the Microsoft
Web site at: http://www.microsoft.com/downloads.
---

Windows: XP MCE SP3
IE : 6 SP3
AntiVirus: AVG 8.5 Free

So I got a virus, started using online virus scannerS and increasing the
frequency of my local A/V; and deleted registry entries and files according
to the instructions found on the internet. The symptoms persisted so I
deleted more files on the C drive which failed to help. It was at this time
I noticed the McAfee complaint. I upgraded to IE 8, this failed to improve
either situation. Installed FireFox and the virus symptoms went away, but
the my usual online scanners refused to run. Kaspersky detected the problem
dll so I deleted it and surfed (virus) symptom free. Now the McAfee site
still states I have a bad version of IE and I don't like what IE 8 does to my
Facebook so I removed the upgrade.
PA Bear [MS MVP]
2009-05-25 16:49:08 UTC
Permalink
What third-party firewall is installed on your computer (e.g., ZoneAlarm;
Comodo)?

Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Post by Shawn
I had used the free McAfee virus scanner earlier in the week, but took some
actions on my PC and now the site is complaining I need a better version of
IE. How do I convey the browser version to them?
http://home.mcafee.com/Downloads/FreeScan.aspx
---
Your current browser is not supported.
To download and install McAfee software, your computer must be running
Microsoft Internet Explorer 5.0 or later.
To upgrade to the latest version of Internet Explorer, visit the Microsoft
Web site at: http://www.microsoft.com/downloads.
---
Windows: XP MCE SP3
IE : 6 SP3
AntiVirus: AVG 8.5 Free
So I got a virus, started using online virus scannerS and increasing the
frequency of my local A/V; and deleted registry entries and files according
to the instructions found on the internet. The symptoms persisted so I
deleted more files on the C drive which failed to help. It was at this
time I noticed the McAfee complaint. I upgraded to IE 8, this failed to
improve either situation. Installed FireFox and the virus symptoms went
away, but the my usual online scanners refused to run. Kaspersky
detected
the problem dll so I deleted it and surfed (virus) symptom free. Now the
McAfee site still states I have a bad version of IE and I don't like what
IE 8 does to my Facebook so I removed the upgrade.
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