Discussion:
Internet Explorer
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yesmam29
2008-08-20 17:30:17 UTC
Permalink
I keep getting the message "Internet Explorer has encountered a problem and
needs to close" and it does, all the time. Please help me; this is getting
very aggravating. Thanks P.H
nass
2008-08-20 19:05:18 UTC
Permalink
Post by yesmam29
I keep getting the message "Internet Explorer has encountered a problem and
needs to close" and it does, all the time. Please help me; this is getting
very aggravating. Thanks P.H
Error message when you open a Web page in Windows Internet Explorer 7:
"Internet Explorer has encountered a problem and needs to close"
http://support.microsoft.com/kb/936904

How to optimize or reset Internet Explorer 7
http://support.microsoft.com/kb/936213/
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737

"Error message in Internet "Explorer 7 Internet Explorer cannot display
the webpage""
http://support.microsoft.com/kb/926431
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

Click on Connections tab then click LAN Settings Button, there make sure
nothing checked.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

Error message when you click a combo box control on a Windows Vista-based
computer that is running Windows Internet Explorer 7 and the Fingerprint
Reader: "Internet Explorer has encountered a problem and needs to close"
http://support.microsoft.com/kb/933309

HTH.
nass
---
http://www.nasstec.co.uk
Frank Saunders MS-MVP IE,OE/WM
2008-08-21 00:14:47 UTC
Permalink
Post by yesmam29
I keep getting the message "Internet Explorer has encountered a problem and
needs to close" and it does, all the time. Please help me; this is getting
very aggravating. Thanks P.H
Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.
--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email
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