Discussion:
Internet Explorer-Application Error
(too old to reply)
MuhammadMunir
2008-08-09 14:23:00 UTC
Permalink
I am facing trouble when closing my internet explorer page the following
error message has appeared;

" The instruction at "0x77134916" referenced memory at "0x6b97165c|".
The momory could not be "read".
Click on Ok to terminate the program.
Click on Cancel to debug the program."

What steps should i taken? Plz Help me
--
MuhammadMunir
PA Bear [MS MVP]
2008-08-09 16:02:42 UTC
Permalink
Windows version? IE version? What anti-virus application or security suite
is installed? What anti-spyware applications (other than Defender)? What
third-party firewall (if any)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by MuhammadMunir
I am facing trouble when closing my internet explorer page the following
error message has appeared;
" The instruction at "0x77134916" referenced memory at "0x6b97165c|".
The momory could not be "read".
Click on Ok to terminate the program.
Click on Cancel to debug the program."
What steps should i taken? Plz Help me
Frank Saunders MS-MVP IE,OE/WM
2008-08-10 08:12:37 UTC
Permalink
Post by MuhammadMunir
I am facing trouble when closing my internet explorer page the following
error message has appeared;
" The instruction at "0x77134916" referenced memory at "0x6b97165c|".
The momory could not be "read".
Click on Ok to terminate the program.
Click on Cancel to debug the program."
What steps should i taken? Plz Help me
--
MuhammadMunir
Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.
--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email
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