Can you access the account using another computer located somewhere other
than your home?
Are you a broadband (DSL; cable; satellite) or dial-up subscriber? Is a
router or wireless connection (including a wireless USB key) involved?
Earlier you referenced optimizing your browser. Did you follow the instrux
here? =>
http://emailsupport.spaces.live.com/Blog/cns!5D6F5A79A79B6708!6203.entry
You access your account via the "blu148" server
(http://lbl148wblu148.mail.live.com). Was this your post/thread? =>
The blu148 server has been down for some time
http://windowslivehelp.com/community/p/7805/29755.aspx#29755
Are you running WinXP SP2 or SP3? If the latter, which was installed first,
IE7 or SP3?
1. Does the behavior persist if you start IE7 in No Add-ons mode? To start
IE7 in No Add-ons mode:
=> Right-click on the blue IE desktop icon and select Start without
Add-ons; or
=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).
Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
2. Does the behavior persist if you Reset IE7 Advanced settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!
--
~PA Bear
Post by CatspjamasI did the clean boot and still got the message. I also turned off
firewall
& antivirus programs, and still got the error message. I wasn't familiar
with Safe Mode. I only kept the firewall & antivirus off long enough to
see if I got the error message. The guy I'm dealing with has just had me
do a Fiddler capture, which I have sent to him. It's definitely a hotmail
issue. I'm not having any problems with IE on any other website.
Post by PA Bear [MS MVP]See if you can access your inbox after rebooting into Safe Mode with
www.bleepingcomputer.com/tutorials/tutorial61.html).
NB: Only remain in Safe Mode with Networking very briefly and only to test
access as your anti-virus application and all security applications will be
disabled!
Also try Clean Boot troubleshooting; cf.
http://support.microsoft.com/kb/316434;
http://support.microsoft.com/kb/310353
Post by CatspjamasYes, I looked at both of those sites, and posted my problem, with them first
before following their suggestion to go to Microsoft help. No one was
giving me any sugguestions about what to do, just telling me to go
somewhere else for help, they were telling me it was an IE error. Other
people replied to my post that they were having the same problem. I have
bugged them enough about my issue that they have finally escalated it, so
I'm now working with one person. Though he still thinks I can't open
specific emails. I think the issue is with ads in the hotmail inbox not
downloading properly or causing some kind of error. If the ad loads I can
get into my inbox, if the ad doesn't load, I can't. And I have told them
this, but they don't seem to understand.
Cats
Post by PA Bear [MS MVP]Have you even looked at http://windowslivehelp.com/solutions/ and
http://windowslivehelp.com/community/Default?
Your issue is with Hotmail. All support for free Hotmail accounts is now
handled via the above pages, despite what "Windows Live Help" and "MS Help
and Support" may have told you (which is typical these days).
Good luck!
Post by Catspjamasok, now I feel as though I'm just getting the run around. I went to Windows
Live Help first, they said to go to Microsoft Help and Support. I went
there and posted my problem. They said come here. I come here and post
my
problem and you say go to windows live help, which is where I started.
So
basically the message is, no one knows the answer and you're all just
passing the buck to the next person. I'm glad I'm not paying for any of
this. I can always switch and use another email service. It's just I've
been with hotmail 8 years, this is the first time I've ever had an issue.
I'm very disappointed with the lack of help.
www.hotmail.com is the link I use to log into my hotmail.
Post by PA Bear [MS MVP]How about this link? => www.hotmail.com
Hotmail Online Solutions Center (new & replaces all newsgroup & email
format support)
http://windowslivehelp.com/Default.aspx
Solutions for Common Problems
http://windowslivehelp.com/solutions/
Hotmail Community Forums <=post here instead!
http://windowslivehelp.com/community/Default.aspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Post by Catspjamas"INternet Explorer can not open the Internet site
http://lbl148wblu148.mail.live.com/mail/InBoxLight.aspx?n=1845724582.
Operation aborted". When I click ok, it get the IE error page. The numbers
after the equal sign changes every time I get the message. I can
sign
into
hotmail with no problem, it is while the items are downloading in the
hotmail inbox that I get the error message. Down in the lower left corner
where it says "waiting for site...." or "downloading..." I'll get those
message and then it stops and I get the operation aborted message.
It
appears to me that the ad on the right side of the site is what is causing
the problem, because everything is there, except the ad.
I optimized my browser, down loaded new IE 7 Upgrades, nothing has worked.
Windows Live help referred me to here. What do I have to do to get this
fixed? It has been over a week now.
I have IE version 7.0.5730.13, using Windows XP Ver. 5.1.